# 2024 VOLKSWAGEN ATLAS — SERVICE BRAKES
> NHTSA complaint `2260317` · 2026-10-24 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** ATLAS
- **Year:** 2024
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SERVICE BRAKES
- **Speed:** 2 mph
## Narrative
My foot was completely on the brake pedal during a low-speed parking maneuver, and the vehicle, un-commanded, surged forward, causing the crash. The vehicle actively fought my braking. Also the crash assist did not engage nor stop the vehicle either , I was directly in front of the car I collided with.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*