# 2025 ALFA ROMEO TONALE — UNKNOWN OR OTHER
> NHTSA complaint `2261494` · 2026-10-28 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** ALFA ROMEO
- **Model:** TONALE
- **Year:** 2025
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** UNKNOWN OR OTHER
- **Speed:** 5 mph
## Narrative
On XXX, my 2025 Alfa Romeo Tonale unexpectedly moved forward when I attempted to shift into reverse while parked in a residential driveway during a DoorDash delivery. The vehicle struck the garage door, causing damage. The cause remains unknown.  On XXX the front passenger tire failed and was replaced. On XXX the vehicle became completely inoperable following an apparent transmission failure and was towed to Performance Alfa Romeo of [XXX].  The vehicle remained there approximately two weeks without resolution. Service personnel initially stated it was undrivable due to a headlamp/fuse issue, then claimed it was drivable without performing the stated repair.  On XXX Amwell Auto Clinic scanned 27 vehicle systems and documented numerous fault codes involving steering, ABS, electronic stability control, braking signals, and hybrid electronics, including a high-voltage system interlock code. The diagnostic report is attached.  On XXX, the vehicle was towed to Alfa Romeo of [XXX]. The dealership documented and repaired a failed 12V battery and an oil pan leak.  As of XXX, the vehicle has been out of service for 64 days. Although the dealership says it is ready, the original incident involving unexpected forward movement while in reverse remains unexplained.  Despite repeated requests, service personnel responded with vague statements such as "I'll try" and "I'll ask my manager." No documented investigation into this specific malfunction, technical explanation, or confirmation that
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · MORVS · CC0 1.0*