The contact owns a 2026 Chevrolet Traverse. The contact stated that while driving 20 MPH, the vehicle crashed into a church sign and a flower arrangement surrounded by bricks before coming to a stop. The contact stated that the sunlight had obstructed the contact's vision. The contact stated that the impact caused her face to strike the steering wheel. The vehicle was towed to a local tow yard. The contact was transported by ambulance to the local medical center. The contact sustained bruises to the face, a fractured right arm in two places, and a busted mouth requiring nine stiches. A Police report was filed; however, the information was unavailable. The failure mileage was approximately 3,400.