# Soreness, pain, hurt-nonspecified injury at Charter Communications
> OSHA SIR `2021032513` · 3/24/2021 · WINTER HAVEN, FLORIDA
## Severity
- **1 hospitalization**
- **Body part:** Head and trunk
- **Nature of injury:** Soreness, pain, hurt-nonspecified injury
## Cause
- **Event:** Other fall to lower level 16 to 20 feet
- **Source:** Extension ladders
- **Secondary source:** Floors, walkways, ground surfaces, unspecified
## Employer
- **Name:** Charter Communications
- **Location:** 236 24th Street SW, WINTER HAVEN, FLORIDA, 33880
- **NAICS:** 517919
- **Jurisdiction:** 1
## Narrative

An employee was on an extension ladder working on cable lines. While descending the ladder to retrieve the replacement section of coaxial cable, the existing/defective cable broke, causing the extension ladder to move and the employee fell approximately 16 feet from the ladder to the ground below. The employee was hospitalized for blunt force trauma to his ribs and the back of his head.

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*Source: [OSHA Severe Injury Reports](https://www.osha.gov/severe-injury-reports) · MORVS · CC0 1.0*