# Soreness, pain, hurt-nonspecified injury at Charter Communications
> OSHA SIR `2021076030` · 7/22/2021 · NEW BRAUNFELS, TEXAS
## Severity
- **1 hospitalization**
- **Body part:** Multiple body parts, n.e.c.
- **Nature of injury:** Soreness, pain, hurt-nonspecified injury
## Cause
- **Event:** Other fall to lower level less than 6 feet
- **Source:** Step ladders
- **Secondary source:** Floor, n.e.c.
## Employer
- **Name:** Charter Communications
- **Location:** 410 W. Coll Street, NEW BRAUNFELS, TEXAS, 78130
- **NAICS:** 515120
- **Jurisdiction:** 1
## Narrative

A Spectrum employee was installing a coaxial cable line through a suspended ceiling. He was using a 6-foot A-frame ladder to access the ceiling near a wall to run glow rods through to the next room. The glow rods became stuck in the ceiling; as he tried to free them, he lost his balance and fell to the floor about 5 feet below. He suffered injuries to the right arm and ribs.

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*Source: [OSHA Severe Injury Reports](https://www.osha.gov/severe-injury-reports) · MORVS · CC0 1.0*