# Fractures at Panera LLC
> OSHA SIR `2022119701` · 11/4/2022 · CLIFTON, NEW JERSEY
## Severity
- **1 hospitalization**
- **Body part:** Nose, except internal location of diseases or disorders
- **Nature of injury:** Fractures
## Cause
- **Event:** Hitting, kicking, beating, shoving
- **Source:** Other client or customer
## Employer
- **Name:** Panera LLC
- **Location:** 352 Route 3 West, Unit C6, CLIFTON, NEW JERSEY, 07014
- **NAICS:** 722511
- **Jurisdiction:** 1
## Narrative

An employee was speaking to coworkers when a customer approached the employee regarding what was being said. The customer became agitated. The employee attempted to de-escalate the situation and asked the customer to step outside. Once outside the customer assaulted the employee, resulting in a nasal fracture, laceration to the nasal bridge, contusion, and a headache.

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*Source: [OSHA Severe Injury Reports](https://www.osha.gov/severe-injury-reports) · MORVS · CC0 1.0*