# Fractures and soft tissue injuries at American Family Insurance
> OSHA SIR `2025043910` · 4/27/2025 · SAINT LOUIS, MISSOURI
## Severity
- **1 hospitalization**
- **Body part:** Trunk and other lower extremities
- **Nature of injury:** Fractures and soft tissue injuries
## Cause
- **Event:** Other fall to lower level  6 to 30 feet
- **Source:** Roof surface
- **Secondary source:** Ground, travel, and support surfaces  unspecified
## Employer
- **Name:** American Family Insurance
- **Location:** American Family Insurance customer home, SAINT LOUIS, MISSOURI, 63105
- **NAICS:** 524114
- **Jurisdiction:** 1
## Narrative

An employee was at a customer's home conducting a claim inspection for water damage. She was transferring from the roof to a ladder when she slipped and fell about 10 feet to the ground. The employee sustained fractures to her pelvis and tailbone, and torn muscles in her hip and leg. She was hospitalized and required surgery.

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*Source: [OSHA Severe Injury Reports](https://www.osha.gov/severe-injury-reports) · MORVS · CC0 1.0*