The contact owns a 2023 Ford Bronco Sport. The contact stated that while her son was driving at an undisclosed speed, the driver stopped to make a turn and another vehicle crashed into the rear of the vehicle. The air bags did not deploy. No warning light was illuminated. The rear-ended collision caused the front driver's side headrest to detach and fly off into the trunk of the vehicle. The contact's son suffered a sore leg, a small cut above the right ear, and confusion after the crash. Medical attention was received. A Police report was filed. The vehicle was towed to a tow yard but was not yet deemed a total loss by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.