← NHTSA complaints

2025 TESLA MODEL 3 — BACK OVER PREVENTION: WARNINGS

crash1 injured · 2221166 · 2026-06-30

Vehicle

Make
TESLA
Model
MODEL 3
Year
2025
Manufacturer
Tesla, Inc.
Component
BACK OVER PREVENTION: WARNINGS

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

On May 24, 2026, at approximately 8:28 AM, I activated Actually Smart Summon on my 2025 Tesla Model 3 using the Tesla mobile application to reverse the vehicle from my garage. Before this incident, the vehicle displayed no warnings, alerts, messages, or other indication of a problem, and I had previously usd Actually Smart Summon without similar behavior. Shortly after activation, the Tesla mobile application became unresponsive, and the vehicle did not stop despite my attempts to stop it through the app. I attempted to open the vehicle door during the incident but was unable to do so while the maneuver continued. Because I could no longer stop the vehicle through the app or access the vehicle, I placed my phone in my pocket so I could use both hands to try to stop the vehicle and prevent further damage. At that point, I was no longer pressing or holding the Actually Smart Summon control in the application. As the vehicle continued reversing, I repeatedly repositioned myself behind it and pushed against the rear of the vehicle with my body multiple times. Despite this physical intervention, the vehicle continued reversing and applying rearward force, forcing me to repeatedly move out of its path to avoid being pinned between the vehicle and my neighbor s garage. The vehicle pressed into my neighbor s garage with enough force that the impact transferred to the parked vehicle inside the garage. It did not stop upon the initial impact and continued pressing into the garage after

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11747470
Machine
JSON-LD · Markdown