The contact’s husband who owns a 2022 Ford Maverick. The contact stated that while her husband was reversing to complete a 3-point turn, the brakes failed to respond while the brake pedal was depressed, causing the vehicle to drive into a ditch and then crashed into a large boulder alongside the driveway. The contact stated that the pre-crash alert illuminated prior to the crash. The rear passenger's side bumper was damaged, and wires were hanging down. The vehicle was towed to a dealer, where the contact was informed that no brake failure was found. The contact stated that the insurance company had inspected the vehicle. The driver had emotional distress and might have sustained a bruise. The failure mileage was approximately 46,100.