The contact owns a 2021 Volkswagen ID.4. While stopped at a light, the vehicle accelerated unintendedly. The contact frantically depressed the brake pedal with excessive force, but the vehicle continued to accelerate. The contact veered to the right to avoid the vehicle stopped ahead but crashed into the rear passenger’s side bumper. No warning lights were illuminated. The air bags failed to deploy. A Police report was filed. The vehicle was towed to an auto body shop. The contact sustained injuries to the left shoulder and arm. The driver in the other vehicle sustained unknown injuries. Both drivers required medical attention. The insurance company representatives were scheduled to inspect the vehicle. The failure mileage was 83,000.