The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 45-50 MPH northbound on the Hutchinson River Parkway, the steering wheel failed to operate as needed. The vehicle was uncontrollable and started drifting towards the left before crashing into the highway barrier. The message “Electronic Driver Assist” was displayed. The vehicle was towed to the body shop. The manufacturer was contacted by phone, and the contact spoke with a customer representative, and a case was opened. The contact was informed that the investigating team would reach out in 2 to 4 days. An inspector had been assigned by Geico Insurance Company. The approximate failure mileage was 59,000.