The contact owned a 2012 Ford Escape. While driving in a parking lot at approximately 18-20 MPH, the vehicle unintendedly accelerated, and the brake pedal was depressed but failed to stop the vehicle. The vehicle struck a fence and an apartment building. The air bags did not deploy. The contact sustained a cut above the nose, right shoulder pain, and a concussion. The contact received medical attention. The vehicle was towed by the insurance company and declared a total loss. The failure mileage was 44,000.