← NHTSA complaints

2021 FORD MUSTANG MACH E — SERVICE BRAKES

crash · 2253165 · 2026-10-03

Vehicle

Make
FORD
Model
MUSTANG MACH E
Year
2021
Manufacturer
Ford Motor Company
Component
SERVICE BRAKES

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

I was involved in a car accident on the XXX I was in the turn lane and a second vehicle hit my driver side, spun me around, and I ended up facing the opposite direction. What occurred next is my safety complaint. The vehicle continued to travel forward and, in fact, accelerated and I was unable to turn or stop in spite of hitting the brake. It caused me to hit a third vehicle and I stopped short of a gas line. There was a recall on this vehicle 22S29. The issue was a functional safety monitor software fault which potentially caused unintended acceleration, unintended deceleration, or unexpected movement I purchased the car in 2023. The recall was dated May of 2022 and was noted on the market valuation report / supplemental information. I was not aware of this recall and I do not believe the issue had been corrected prior to purchase in spite of being told that all recalls had been addressed prior to my purchase. Luckily, nobody was severely injured. I sustained chest wall contusion from the airbag, possibly rib fracture(s) and sternal fracture. My grandson who was [XXX] old was in the backseat and he was not injured luckily but was very traumatized. There were no warning signs. There was a police report but no ticket. The car was totaled so it is not in my possession at this time. The auto dealer that had performed several recall issues for me after my purchase did not have any record that this particular recall had been addressed. I have filed a complaint with Ford as

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11768709
Machine
JSON-LD · Markdown