The contact owns a 2019 Ford Taurus. The contact stated that the camera was blank, causing the contact to reverse into a pole in a parking lot. The contact stated that the trunk was bent and there was a hole in the bumper. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the failure was associated with the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 113,323.